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Adwords information recovery

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have Google Analytics for our company website, but all I have is a Web Property ID. This is how we track how effective the website is, so it’s fairly important.  We do not have our 10 digit ID#, customer #, email account that is attached nor the password.  Person that set up this very possibly no longer with organization.

Been on phone with HelpDesk numerous times and feel like we are running in a circle.  PLEASE HELP!

2 Expert replyverified_user

Re: Adwords information recovery

Top Contributor
# 2
Top Contributor

Hi Sonja :-)
Is it analytics that you are trying to recover access to?
There is a comprehensive post by Niall in the following thread on how to go about the recovery process
(its the one marked as best answer)
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

 

Thanks

Bronwyn

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Adwords information recovery

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Bronwyn

I have an Adwords account ongoing with you, I changed my password last week and now for some reason it's not working. I'm being charged a lot more than I thought and need to check what's going on with the campaign but I don't have my account number. I've tried password reset even said when I last logged in and previous password but still wasn't enough information. Please can you help.

Kind regards

Chris J

Re: Adwords information recovery

Top Contributor
# 4
Top Contributor
Chris: please try not to "hijack" other posts and post in multiple places. We heard you the first time but we're not official Google support.

A simple search on this forum for "account recovery" would have yielded quite a few answers for you.
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-...
VP & Chief Evangelist at Hub'Scan | Contact me
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Re: Adwords information recovery

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
apologies, thank you