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Admin access to Analytics

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to get in to Analytics to share Admin rights. Just going in and getting this response:

User Management

You do not have sufficient permissions to modify the users on this account.

 

Not sure why and not sure what I need to do now?

1 Expert replyverified_user

Admin access to Analytics

Rising Star
# 2
Rising Star

Hi Jim,

 

That means that the account through which you are accessing GA does not have rights to add or upgrade other users.  You'll need to ask for Manage user access on the account level.

 

Best,

 

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
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as Admin access to Analytics

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Theo, 

 

In the same line of question as Jim's - I used to be the owner of a GA property and then gave admin rights to someone else whereafter I removed myself. Now the new admin is trying to re-add me again but is getting the same message as Jim noted.

 

We were the only two users on the account before I removed myself.

 

What now?

Admin access to Analytics

Rising Star
# 4
Rising Star

Hi Andre,

 

If neither of you has User Management access ( in this case you have no access) then you can follow this procedure:

 

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

 

Best,

 

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn