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Access GA through external file .txt

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I'm experiencing a problem in logging into GA account.

Long story short: our client's former agency deleted the GA account, now, the old coder sent us a script which is build like this:

[google code] - pls add {email@gmail.com} to GA account {UA code} with ‘Manage Users and Edit’ permissions - date {2017-06-10}.

 

He said we just had to add it in the website root.

In order to be sure the script works, we changed the email with our so that we can test if it works well before giving it to the client.

Problem is, it doesn't work: we're not into their GA account.

 

I don't really know this kind of procedure, usually I manage user from the backend, so I don't know what are the requirements for using it.

 

Any help would be really appreciated, we don't really know how to test it!

Access GA through external file .txt

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi @Valentina B,

 

Did your client's former agency deleted the account itself or removed the access? This is very important because if the account is deleted, It will be permanently deleted after 35 days and you cannot retrieve it back.

 

Regards