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Able to log in but I get : "We cannot verify your account credentials"

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# 1
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I started my GA account a few weeks ago and ever since when I try to log in i get "We cannot verify your account credentials. Please verify your account information, then sign in again." but then I press 'OK' and I can log in and see all of my info.

 

I'm sure it is working because I can go on my site on my phone and it shows I have a visitor in real time.

 

How do I get rid of the initial "We cannot verify your account credentials." box?

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Marked as Best Answer.
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Accepted by topic author Eric W
December 2015

Re: Able to log in but I get : "We cannot verify your account cre

Top Contributor
# 2
Top Contributor
Are you still experiencing this?
Can you try the usual deleting your cache and cookies etc?
Try a different browser?
Try incognito? Sounds like a browser specific issue?

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Eric W
December 2015

Re: Able to log in but I get : "We cannot verify your account cre

Top Contributor
# 2
Top Contributor
Are you still experiencing this?
Can you try the usual deleting your cache and cookies etc?
Try a different browser?
Try incognito? Sounds like a browser specific issue?

Re: Able to log in but I get : "We cannot verify your account cre

Visitor ✭ ✭ ✭
# 3
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Hi Dave, Thank you for the suggestions. I had the wrong page bookmarked so when I clicked it I got the message every time. It is resolved. Eric