Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
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0 users

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# 1
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Hi

 

I created my google account 10 days ago and I don't understand why I have 0 users. 

Did I miss one step during the set up?

 

Thanks for your advice.

 

1 Expert replyverified_user

Re: 0 users

Top Contributor
# 2
Top Contributor
Hi Mathilde
When you say that you have 0 users, what exactly do you mean?
Does your GA report show no visits or sessions?

If not, you should check that the code is installed on your site correctly. You can use the Google Chrome extension called "Tag Assistant (By Google)", or if you'd like to post the URL of your website, I can take a look to make sure it's installed correctly.