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Showing the ads on the page when the settings don't allow it

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello!  

 

I have a problem with my channel on youtube after creating the campaign in Google Adwords.

 

I've set a prohibition for the advertisement in my account, but after creating an advertising campaign in Google Adwords for my video the advertisements of AdChoices and Ads by Google are appeared on the page with promoted video. On other pages with my videos there is no the advertisement (according to my settings).

I tried to change settings, but these actions didn't help. I can't delete these advertisements from the pages.   Please, advise me how I can solve this problem.

 

Also, I have a problem with a counter of views for the video. If I refresh the page, the number of views will not change (there are more than 2000 views). What is the reason of it? The counters of other videos work. 

1 Expert replyverified_user

Re: Showing the ads on the page when the settings don't allow it

Top Contributor
# 2
Top Contributor

Hi Elena,

 

To the best of my knowledge, it looks like some issue with the YouTube channel which you are managing. Did you follow the steps mentioned here to block ads: https://support.google.com/youtube/answer/172795?hl=en

 

Also, there is a dedicated YouTube forum, this is the link to that: https://productforums.google.com/forum/#!forum/youtube

 

I would suggest you to re-post over there for better insights.

 

Pankaj