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In page analytics stays in 'fetching data' mode forever

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to do 'In Page Analytics' for our website but it tells me 'fetching data' for hours and does not go anywhere. Can anyone help me with this? What could be the culprit? 

Thanks, Dee

1 Expert replyverified_user

Re: In page analytics stays in 'fetching data' mode forever

Rising Star
# 2
Rising Star

Have you tried clearing your brower's cache completely and rebooting your computer? Something may have "hung up" inside your system and that's the best way to clear it out.


Theresa
Google AdWords Top Contributor
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Re: In page analytics stays in 'fetching data' mode forever

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

yes - tried that - it happens for all my colleagues as well though - so must be some problem within the site or GA itself. Thanks for trying to help :-)