AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
2K members online now
2K members online now
Learn about the Google Ad Grants advertising program for nonprofits
Guide Me
star_border
Reply

"An error occurred. Please try again later." - when creating a video campaign only.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I cannot create video ad campaigns.  I can create other types of campaigns, just not video.  I get the error "An error occurred. Please try again later."

The page also says "please correct the errors" below - but there are no errors.

Could this be related to the account being in the Nonprofit Ad Grant program?

 

YouTube campaign creation error.png

 

1 Expert replyverified_user

"An error occurred. Please try again later." - when creating a video campaign only.

Top Contributor
# 2
Top Contributor

Clearing cache and cookies should resolve the issue.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: "An error occurred. Please try again later." - when creating a video campaign

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Unfortunately, that did not help.  I tried again in a Chrome Incognito window - same error.   Again, I can create non-video campaigns - only video returns the server error.  

 

 error 1.png

Re: "An error occurred. Please try again later." - when creating a video campaign

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I've tried every possible combination of network settings, locations, format, price, etc, but I always get an error:

 

error 2.png

 

 

Re: "An error occurred. Please try again later." - when creating a video campaign

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

We have all kinds of campaigns types going - it's only the video which is failing:

 

error 3.png

Re: "An error occurred. Please try again later." - when creating a video campaign only.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

> Could this be related to the account being in the Nonprofit Ad Grant program?

Yes, this is the cause. Nonprofit Ad Grant accounts can only do text-based ads.

Source: https://www.google.com/grants/how-it-works/

> As you think about the best ways to use Google Ad Grants, here are a few guidelines to keep in mind:

  • Your ads will be entirely text-based (no videos or images).
  • They’ll appear only on Google search results pages, in positions below the ads of paying advertisers.
  • All campaigns must be keyword-targeted.
  • Your maximum cost-per-click (CPC) will be $2.00 USD.
  • You’ll receive $10,000 USD (up to $40,000 USD for Grantspro participants) of in-kind AdWords advertising each month.

"An error occurred. Please try again later." - when creating a video campaign only.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

AdMob

An error occurred. Please try again later. I get this error when I try and sign up to admob, has anybody else had this issue? I already had Adsense and Adwords accounts for the gmail in question.