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"An error occurred. Please try again later." - when creating a video campaign only.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I cannot create video ad campaigns.  I can create other types of campaigns, just not video.  I get the error "An error occurred. Please try again later."

The page also says "please correct the errors" below - but there are no errors.

Could this be related to the account being in the Nonprofit Ad Grant program?

 

YouTube campaign creation error.png

 

1 Expert replyverified_user

"An error occurred. Please try again later." - when creating a video campaign only.

Top Contributor
# 2
Top Contributor

Clearing cache and cookies should resolve the issue.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: "An error occurred. Please try again later." - when creating a video campaign

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Unfortunately, that did not help.  I tried again in a Chrome Incognito window - same error.   Again, I can create non-video campaigns - only video returns the server error.  

 

 error 1.png

Re: "An error occurred. Please try again later." - when creating a video campaign

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I've tried every possible combination of network settings, locations, format, price, etc, but I always get an error:

 

error 2.png

 

 

Re: "An error occurred. Please try again later." - when creating a video campaign

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

We have all kinds of campaigns types going - it's only the video which is failing:

 

error 3.png

Re: "An error occurred. Please try again later." - when creating a video campaign only.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

> Could this be related to the account being in the Nonprofit Ad Grant program?

Yes, this is the cause. Nonprofit Ad Grant accounts can only do text-based ads.

Source: https://www.google.com/grants/how-it-works/

> As you think about the best ways to use Google Ad Grants, here are a few guidelines to keep in mind:

  • Your ads will be entirely text-based (no videos or images).
  • They’ll appear only on Google search results pages, in positions below the ads of paying advertisers.
  • All campaigns must be keyword-targeted.
  • Your maximum cost-per-click (CPC) will be $2.00 USD.
  • You’ll receive $10,000 USD (up to $40,000 USD for Grantspro participants) of in-kind AdWords advertising each month.

"An error occurred. Please try again later." - when creating a video campaign only.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

AdMob

An error occurred. Please try again later. I get this error when I try and sign up to admob, has anybody else had this issue? I already had Adsense and Adwords accounts for the gmail in question.