AdWords
1.8K members online now
1.8K members online now
Learn about the Google Ad Grants advertising program for nonprofits
Guide Me
star_border
Reply

google nonprofit contact information

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I am the Founder and CEO for a nonprofit in Denver, CO. We received nonprofit, 501c3 status as of November 28th, 2014. The IRS told me our EIN would be updated on their website so we may apply for grants come January 12th, 2015. However this did not happen and haven't gotten a clear answer from the IRS, I can still not find Urban Companions on the IRS website. I mailed a copy of our determination letter to GuideStar so we are listed there. 

I applied to be part of the Google Nonprofits program twice and have been given the same response:

We regret to inform you that your application for Urban Companions has not been approved. We were unable to verify the charity status of your nonprofit organization. In order to qualify for the Google for Nonprofits program, your organization must be listed in the Internal Revenue Service’s online searchable database of charitable organization"s.

Am I able to send in our determination letter to Google Nonprofits showing we are a 501c3 and tax exempt? Help! 

Re: google nonprofit contact information

Community Manager
# 2
Community Manager

Hi Holly, 

 

Welcome to the AdWords Community and thanks for posting your first question here, that being your Google Grants issue. 

 

I will have a Google Grants specialist reach out to you to help you further. 

 

Best,

Mini

Re: google nonprofit contact information

[ Edited ]
Community Manager
# 3
Community Manager

Hi Holly,

 

I just checked with a specialist. The best way to get this sorted is to call into AdWords support and to let them know that you have the determination letter that you could mail.

 

Hope everything works sooner for you.

 

Best,

Mini

Re: google nonprofit contact information

Community Manager
# 4
Community Manager

Hi All,

 

Here's an update on this issue: 

 

Holly is working with a support specialist via email to get this sorted out. 

 

Thanks, 

Mini

Re: google nonprofit contact information

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hello, Our nonprofit is having the same issue. I tried calling Google AdWords and they said they do not offer live support for this issue. Not sure where else to turn. But I am also able to send in our determination letter to Google Nonprofits showing we are a 501c3 and tax exempt. Thank you, Stephanie Sinclair, Too Young to Wed Executive Director (tooyoungtowed.org)