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a new website domain was rejected, but i don't now why

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I was guided by "Google helps" to complete a form to request the inclusion of an additional website domain in our adGrants account.  There is very important to our work.

I send the form. In less than 24 hours I received an email saying that the request was rejected. Smiley Sad However, it didn't say why.  
I readed several times the "Websites policy and multiple sites promotion" and I didn't found any possible reason for rejection.  I'm sure the use of our domain is included in the first of the accepted exceptions. 
I would like to know What the reason for the rejection? Is there anything I can do?

Thank you!
P.D> sorry by grammar issues, I help me using Google Translate (if somebody can chat with me in spanish or portuguese, will be so better) Smiley Wink

3 Expert replyverified_user

Re: a new website domain was rejected, but i don't now why

Top Contributor
# 2
Top Contributor

Hi @Claudio B,

 

I am going to ping @stickleback so he can communicate in your preferred language. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: a new website domain was rejected, but i don't now why

Top Contributor
# 3
Top Contributor
Hola @Claudio B

quizas tendrias más ayuda en el foro en Español:

https://www.es.advertisercommunity.com/t5/Google-AdWords/ct-p/Google_AdWords

Y, si estas en España puedes hablar con asistencia en el 900 800 624 (Portugal es 800 209 083) - ellos podran ayudarte. Las razones por los rechazos en grants es complejo y rara vez explicado... pero si ya tienes una cuenta de grants deberia ser más fácil añadir un sitio nuevo...

Re: a new website domain was rejected, but i don't now why

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Gracias @stickleback
También pensé que sería más facil. La verdad no he entendido por qué no nos han aprovado el segundo domínio. no hubo explicaciones. Voy a tratar de averiguar en el foro en ESP.
La verdad estoy en Brasil., El soporte telefónico acá me ha dicho que no saben como solucionarlo, pues eso es decidido en otro país...
Si sabes de algo que pueda orientarnos, te estaré muy agradecido.

a new website domain was rejected, but i don't now why

Top Contributor
# 5
Top Contributor

The two main reasons why a 2nd website would not be accepted are:

1) It does not appear to be related to the approved charity organization.

2) The 2nd website does not adhere to the eligibility requirements of the Ad Grants program.

Re: a new website domain was rejected, but i don't now why

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi, Thanks for anser,
We are the owners of both websites and we are an approved organization.

We makes shure the 2nd website we want to include adhere to the eligibility
requirements of the Ad Grants program. Especifcly in the first item because
the site "Promotes ongoing projects with similar content belonging to our
organization".

This is the point. we were guided by a Google consultant who told us to
complete this form. We read with attention to multiple sites Grants Policy.
So we do not understand why it was not accepted. It is very important for
our organization.

If anyone could give us a light on the subject, we will be very grateful.
already thank you very much,
Claudio

*Claudio Andrés Barría Mancilla*
Instituto de Arte TEAR - Coordenação Geral
Pesquisador Dr. Núcleo Investigação Resistência e Arte NIRA/UERJ
51 21 99626-1038
Skype: claubarria

=====
“Nossa autêntica identidade coletiva nasce do passado e se nutre dele –
pegadas sobre as quais caminham nossos pés, passos que representem nossas
andanças de agora – mas não cristaliza na nostalgia. Somos o que fazemos,
e, sobretudo o que fazemos para mudar o que somos: nossa identidade reside
na ação e na luta. Por isso a revelação do que somos implica na denúncia do
que nos impede de ser o que podemos ser.”
Eduardo Galeano

Re: a new website domain was rejected, but i don't now why

Top Contributor
# 7
Top Contributor

@Claudio B

I'll be glad to investigate this for you but I will need some additional information about your organization that we cannot post publicly here in the public forum due to privacy concerns. Please fill out this form and I can escalate for you. Be sure to include the website address of both domain names and identify which is the 2nd website.

Re: a new website domain was rejected, but i don't now why

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Dear @RobertCoats

Today we received a new statement from Google Grants informing the
authorization of the second domain in our account.
We are very happy.
Thank you a lot anyway for your attention.

*Claudio Andrés Barría Mancilla*
Instituto de Arte TEAR - Coordenação Geral
Pesquisador Dr. Núcleo Investigação Resistência e Arte NIRA/UERJ
51 21 99626-1038
Skype: claubarria

=====
“Nossa autêntica identidade coletiva nasce do passado e se nutre dele –
pegadas sobre as quais caminham nossos pés, passos que representem nossas
andanças de agora – mas não cristaliza na nostalgia. Somos o que fazemos,
e, sobretudo o que fazemos para mudar o que somos: nossa identidade reside
na ação e na luta. Por isso a revelação do que somos implica na denúncia do
que nos impede de ser o que podemos ser.”
Eduardo Galeano

Re: a new website domain was rejected, but i don't now why

Top Contributor
# 9
Top Contributor

Re: a new website domain was rejected, but i don't now why

Follower ✭ ✭ ☆
# 10
Follower ✭ ✭ ☆
Cuanto me alegro!