Your ads are not running because there is a problem with your billing information[ Edited ]
December 2016 - last edited December 2016
I am running an AdWords account as a Not For Profit and am seeing the message "Your ads are not running because there is a problem with your billing information".
I see this message in both the Ad Preview and Diagnosis Tool and in the status flyout report against campaign keywords.
My account has been open for more than a year and reports a status of approved in my For Non Profits dashboard.
I have noted that in similar other threads this issue was resolved for some by accepting Terms and Conditions in Billing. I can't see in my Adwords > Billing anything that I need to accept.
Any help much appreciated.
Your ads are not running because there is a problem with your billing information
Hi David -
I'll be glad to investigate this for you but I will need some additional information about your organization that we cannot post publicly here in the public forum due to privacy concerns. Please fill out this form and I can escalate for you.