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The account you submitted is affected by a technical issue and cannot be activated for Ad Grants

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

I am the director of an NGO and we have been approved for the Google For Non Profits program. However we are unable to activate the Adwords account for adgrants and keep getting an email that says.

 

The account you submitted is affected by a technical issue and cannot be activated for Ad Grants. In order to become a Grantee, you'll need to create a new account and submit it for review. 

We have been already resubmitted 3 times using more than 6 different google accounts and yet we get the same email again and again. 

 

It's been two months and quite frustrating ... .

 

Can anyone suggest a way out ? 

1 Expert replyverified_user

The account you submitted is affected by a technical issue and cannot be activated for Ad Grants

Rising Star
# 2
Rising Star

Hi Abhay,

 

I'm sorry to hear about this problem! That sounds very frustrating.

 

It sounds like an issue with Google's system that Google will need to address. Have you already reached out to Google's support team? If not, you can call them at 866-246-6453.

 

I hope Google is able to help you resolve this!

 

Best,

 

John

Re: The account you submitted is affected by a technical issue and cannot be activated for Ad Grants

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for the advice , I shall look it up...

 

But I prefer an online chat or email redressal ?

Is there any form for that ?

 

Regards

 

Abhay