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Struggling to get approved for Grant - Approved for Nonprofit - Please help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Trying to get approved Grant status but unable to do it since last 4 months.
Our organization was approved successfully.
i have done as directed in support, Created an Adwords account without billing, Created a campaign and it got approved. applied for Grant approval with my Account ID. Waited so many days and still no email in my inbox. but when i go to NON PROFIT home page, The button is changed to RESUBMIT button and There is a little pop up message that says NEEDS FOLLOW UP.

 

we are not able to process your application. An email has been sent to you explaining the reason. Please follow the instruction in the email and resubmit this enrollment by clicking this button

 

However i have never received an email.
I have resubmitted my application number of times but still no email in my inbox.

Can you help me please?

1 Expert replyverified_user

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Top Contributor
# 2
Top Contributor

Damien,

Received the form that you had sent to me outlining the issue. I will be escalating it on your behalf and following back up.

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Glade to know that support is alive Smiley Happy
please proceed with it as soon as possible Smiley Happy

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hey - today i re submitted my application for Grant.
There is still no email in my inbox but Google Ad Grant button is changed to Resubmit and it says Need follow up once again.
What is actually wrong with it? Can you please respond

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Top Contributor
# 5
Top Contributor

@Damien M

Once I hear back from the Ad Grants team I will let you know.

 

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
5 Days already and no solution. Feeling not good about it.

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
two weeks already and still no reply.
It is really very disappointing

Re: Struggling to get approved for Grant - Approved for Nonprofit - Please help

Top Contributor
# 8
Top Contributor

@Damien M

The situation with your account is still being investigated. At this time, there is nothing that I can share about the investigation. Except to say that either myself or a Googler will be following back up with you.

 

If you do not hear back within the next 5-7 days, please do follow back up.

 

Thank you for your understanding while this is investigated.