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Learn about the Google Ad Grants advertising program for nonprofits
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Page says our account not active until I put billing info in

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've created our account and ads but at top of page it says it's not active and to "Fix It" . But I've been told NOT to put billing info in for our free non-profit Google Ad Words grant. Do I hit "Fix It"?

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Marked as Best Answer.
Solution
Accepted by topic author Melissa C
October 2016

Page says our account not active until I put billing info in

Top Contributor
# 2
Top Contributor

Hi @Melissa C,

 

Don't fix it or you will be billed and mess the account up for Grants. Just let it sit and once it is accepted and approved, the alert will go away.

 

Kind Regards,

 

James

 

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Melissa C
October 2016

Page says our account not active until I put billing info in

Top Contributor
# 2
Top Contributor

Hi @Melissa C,

 

Don't fix it or you will be billed and mess the account up for Grants. Just let it sit and once it is accepted and approved, the alert will go away.

 

Kind Regards,

 

James

 

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Page says our account not active until I put billing info in

Top Contributor
# 3
Top Contributor

@Melissa C

Have you submitted that account for review to Google as outlined in the Ad Grants Account Creation Guide? If so, what is the status of your Ad Grants submission as listed on the product page of your Google For Nonprofits profile?

 

Page says our account not active until I put billing info in

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Yes, I went through this guide and process. I received an email that said I'd been approved (it's for Habitat for Humanity).  I created some ads. The red bar came up that I need to add billing - which I've ignored. I guess this just takes a few days? I also downloaded Google Ad Words Editor and thought I had copied some ads from another account to this - but they don't show up in the regular Campaign Manager page. Maybe I have to wait for that too. I'll check back over the weekend. Thank you for any help you can offer!

 

Page says our account not active until I put billing info in

Top Contributor
# 5
Top Contributor

@Melissa C

First, for account security, please remove your ID from your above post.

 

Second, yes, the "enter billing" message does go away within 24-48 hours. If it remains longer let me know and I can escalate the issue to the team for you.

 

Third, any changes you make with in AdWords editor will show up within the online AdWords interface once you post those changes within Editor. This is true for all AdWords accounts - even Ad Grant accounts.

 

Page says our account not active until I put billing info in

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thanks Robert. How do I edit my post and remove my ID. I couldn't find a "EDIT". 

 

Page says our account not active until I put billing info in

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Nevermind. I found the "EDIT" (it didn't show up on the cell phone). Best!