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Organization does not fall within our guidelines

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our ad grants application was denied. The stated reason in our email was: 

Regrettably, your organization does not fall within our guidelines. For details on your country's requirements, click the "Eligibility & charity status" link shown for your country:  https://support.google.com/grants/answer/1705991.

 

Addressing the stated causes of refusal: 

 

Charity status unclear: 

CALmatters is a non-profit corporation, and is exempt from taxation under Section 501(c)(3) of the U.S. tax code. CALmatters’ Tax ID is 47-2474086. https://calmatters.org/donate/

 

Our organization is listed in the IRS charities database:

https://apps.irs.gov/app/eos/pub78Search.do?ein1=47-2474086&names=&city=&state=All...&country=US&ded...

 

Website issues:

Our website is fully responsive and works in all locations and devices. Our campaigns appear to be correctly constructed. 

 

Unsupported organization type: 

We are not a government organization, hospital/medical group, nor educational institution. We are a non-partisan, non-profit journalism organization covering California politics and policy. 

 

Thank you for any clarification and guidance on what needs to be done to get approved. 

 

1 Expert replyverified_user

Organization does not fall within our guidelines

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

My colleague had included search partners in our campaigns and the budget was too high. I've fixed these issues and resubmitted our application. Thank you. 

 

Organization does not fall within our guidelines

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I haven't seen a response to my second application submission. What are my next steps? 

 

Thank you. 

Organization does not fall within our guidelines

Top Contributor
# 4
Top Contributor

@Seán M

When you log in to your Google For Nonprofits profile and go to the products page, you will see the status of your application listed beneath the Ad Grants section.

 

If if has been over 10 business days since your application and if your status is listed as anything other than "Approved" let me know and we can see about escalating it for you.  

 

Organization does not fall within our guidelines

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you for your response. My second application submission received a response yesterday. Our status is now "Needs follow up."

 

The email gave the same reason: "Regrettably, your organization does not fall within our guidelines."

 

We are very similar to an organization in Texas that I think is on the Adwords Grant program, The Texas Tribune.

 

I've also closely reviewed our application and think it conforms with the program requirements. 

 

Thank you for any guidance.