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No clicks

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account is enabled but I have never had any clicks.  What to do?

Re: No clicks

Community Manager
# 2
Community Manager
Hi there,

Is your ad approved? Click onto the ads tab to make sure you have one or more ads that are approved to run there. If so, you should probably be getting some impressions, even if no one has clicked yet.

If you aren't getting impressions and your ads are approved, something else must be the issue, so let us know if that's the case.

Re: No clicks

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
We only have 1 ad and 1 ad campaign and it has a green circle beside it. I assume that means it is approved. And we have no clicks, no impressions, nothing.

Re: No clicks

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭
If you have no impressions then that means you ad is not yet running. You may have not allocated a budget to the campaign or set up your billing or a number of any possibilities.

refer to this article for setting up your first account
https://support.google.com/adwords/topic/3123056?hl=en&ref_topic=3381142

Let us know if you find the issue, in most cases adwords will tell you what the issue is.
try this link to diagnose your ad:
https://support.google.com/adwords/answer/148778?hl=en