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Denied three times, reason given is confusing

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, my name is Javier. I've applied three times for Google Grants in Spain and I have been rejected all three times. I am pretty sure that I have followed the correct instructions and submitted enough documentation. The automatic answer I have received is (translated): "...your application has been rejected because Google cannot verify the status of non profit of your organization".

 

Last time we optimized the website accelerating its loading time in order to discard issues related to user experience problems. 

 
The application was for Smilestone Foundation (www.smilestone.org) and our AdWords customer ID is XXXXXXXXXX.
 
Any help would be very, very much appreciated. Thanks!!
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Re: Denied three times, reason given is confusing

Top Contributor
# 2
Top Contributor
Javier,
I am seeing if I can escalate this for you.