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Learn about the Google Ad Grants advertising program for nonprofits
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Cannot Bypass Billing Info for Google Ad Grants

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! We still have a problem: the guide for setup of our Ad Grants accounts specifies never to insert billing information. That's what we did, and our account has been already reviewed. However, our profile seems not to be active and ads are not running as we did not provide billing information (a red advertising appears on our Ad Words account).

How can we unlock the situation without incurring in charges?

Elena

1 Expert replyverified_user

Cannot Bypass Billing Info for Google Ad Grants

Top Contributor
# 2
Top Contributor

@Irene Z

When you go to the billing settings does it show that the account is billed  or is the account listd as "not billed"?

 

If you have entered in credit card information to the account then you are responsible for any charges on the account

 

If a credit card has been entered into the account then it cannot be used for Ad Grants and you will have to create a new AdWords account to use for Ad Grants and then submit that account for review and approval.

Cannot Bypass Billing Info for Google Ad Grants

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you @RobertCoats,

Actually, we never entered the credit card information. The only info entered in the billing settings is the country. Nothing else. How should we move on?

Cannot Bypass Billing Info for Google Ad Grants

Top Contributor
# 4
Top Contributor

Once your AdWords account is created, you still need to enroll in Ad Grants and submit your AdWords account for review.

 

    • Sign in to your Google for Nonprofits account.
      Make sure to sign in using your Google for Nonprofits administrator account which is the account that you used when you first applied for Google for Nonprofits. It may be different than the account you used to create your Google Ad Grants account which you’re enrolling.

 

    • Click the ‘Sign up now’ button.
    • Click the ‘Enroll’ button beneath Google Ad Grants.
    • Confirm that your AdWords account is configured correctly
      If you followed the Ad Grants Account Creation Guide it should be but here is your chance to double check before submitting.
    • Enter the customer ID of the AdWords account you created in the form field and complete the form.
    • Click ‘Enroll’.