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AdGrants account suspended for incomprehensible "major or repeated violations of our advert. policy"

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Please help! Since several days our Google Ad Grants account has been suspended and this warning now appears:

"Your account is suspended - We've had to suspend your AdWords account because it contains major or repeated violations of our advertising policies".

We made an accurate examination of any possible violation with no result. We tried to have our account reviewed with no result. We tried to contact support in any way but phone contact has been disabled as well and we got no answer to the repeated suppurt forms we filled in. Please help!

1 Expert replyverified_user

AdGrants account suspended for incomprehensible "major or repeated violations of our advert. policy"

Top Contributor
# 2
Top Contributor

AdGrants account suspended for incomprehensible "major or repeated violations of our advert. policy"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We tried to contact AdWords support but unfortunately hey do not accept phone calls from our account id, and in reply to our request form they simply confirmed their irrevocable decision about an unexplained policy violation.

 

We are really got stuck on this.

 

Is there any escalation possibility about this issue? Please help

 

Thank you