AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Partners
4.7K members online now
4.7K members online now
Check here for refresher Hangout on Air videos, study guides and certification questions.
Guide Me
star_border
Reply

Why is my Google Ads cert not being awarded?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I don't understand - shouldn't I have the Google Ads Certificate now?

 

Requirements are Fundaments + 1 of the specialisations. Which I've achieved below. 

 

Someone please help?

 

 

Screen Shot 2018-07-31 at 6.29.00 pm.png

1 Expert replyverified_user

Re: Why is my Google Ads cert not being awarded?

Top Contributor
# 2
Top Contributor
Hi Jake,

Congratulations on passing the mentioned exams.

Please note that when you complete Fundamentals exam along with Search, you are certified in Search ads and nothing more. The certificate you see (click on AdWords Search Certification) is all that you have earned and have been presented with. The wording you quote does not mean you become certified in Google Ads by only taking those two exams.... you can only be certified in the actual products you have passed. Google Ads is comprised of several types of ads, which Search does not include or represent.

Kind Regards,

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Why is my Google Ads cert not being awarded?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi James,

 

I agree thats what SHOULD be the case. But it clearly isn't. I've satisfied the requirements to be a "certified individual" in Search Advertising, but it isn't being recognised by PartnersSmiley Sadnote 0 Certified Individuals).

 

Whats going on?

 

 Screen Shot 2018-08-02 at 11.45.48 am.png

 

 

Why is my Google Ads cert not being awarded?

Top Contributor
# 4
Top Contributor

Hi Jake,

 

Being certified and having it correctly sync to your Google Partner platform are two different situations. 

 

1) When you earn the certification in Academy for Ads, you are certified in the product you earned it in. 

 

2) Are you a Google Partner agency starting your journey to becoming a badged Google Partner? If so, there are several steps to complete and a 12-18 month journey to complete. If you are not, there is no reason to bother with syncing your Academy for Ads personal profile to your Google Partner personal profile. Google Partner no longer handles personal actions with AdWords as the platform has been phased out, which is why Academy for Ads now handles everything. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Why is my Google Ads cert not being awarded?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

James,

 

You seem to be randomly replying with canned responses which don't answer my question. Not sure if you're trying to post-for-validation or something. 

 

Anyhow.

 

I've solved the issue:

 

There appears to be Duplicate "AdWords Fundamentals" courses live on the ExceedLMS system. Could be a function of the rebrand to Google Ads, but anyhow, it totally screwed with my Search Cert. See screenshot where I had to achieve BOTH Fundamentals Awards to be recognised in the Search Cert:

 

Note: TWO Separate AdWords Fundamentals awards. Both had the same content. Full waste of an hour having to repeat it but my Cert is being pulled through now. 

 

 

Screen Shot 2018-08-02 at 3.45.50 pm.png

 

 

 

Why is my Google Ads cert not being awarded?

Top Contributor
# 6
Top Contributor

Hi Jake,

 

Not sure why you would say that I am randomly replying with canned responses, as that is not the case. I am replying to your replies and offering what I know from the experiences that have happened for many, many others. There are no canned responses as your situation is unique, which is also why no one is able to simply provide a formula like making pizza. 

 

Further, I do not need to post for validation, and I do not have time to toss it in the wind. I am also assuming your time is valuable and would never attempt to waste any of it. If you read through your posts and then my replies, you will see that I am here to assist you and work through your situation. I am certified in every AdWords/Google Ads products (and others) and have been for years. I was in Mountain View, California last year with Google when the Academy for Ads system was being developed and I do understand the platform. I am also part of a badged Google Partner agency and am considered an expert with this platform. I say all of this to merely present that I am not here looking for reasons to post but giving my valuable time to your request for assistance, which no one else stepped up to do. Sorry for bothering you. 

 

Cheers,

 

James 

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Why is my Google Ads cert not being awarded?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi Jake, 

 

I'm having the same problem you are describing. I have the Fundamental and Search certification, I synced it appropriately with from Academy and with Partners, but my Partner company shows that same "zero" in your screen shot. Do you mind letting me know how you found that second AdWords Fundamentals test so I can see if I had the same issue? Searching on the Academy for Ads platform didn't do much for me. If you have a minute to let me know if there was a special way you found it, that'd be awesome.