AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Partners
4.2K members online now
4.2K members online now
Check here for refresher Hangout on Air videos, study guides and certification questions.
Guide Me
star_border
Reply

Sharing data from Academy for Ads with Google Parners account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I'm a Google Parners and I have many certifications in my Academy for Ads account. I selected share my data with my company but under people tab in Google Partners I see my name but the sharing status is still desactived. Then Google Partner is telling than I will loose my badge because nobody in my company look like certified. My Google Partners account and my Academy for Ads account are accessible with the same email login. I'm doing something wrong? 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
June

Sharing data from Academy for Ads with Google Parners account

Community Manager
# 4
Community Manager

Hello Martin,

 

I have contacted my internal team to look into this. Please stay tuned for an update as we investigate.

 

Thank you for your patience.

 

Warm Regards,

Jessica

 

View solution in original post

Sharing data from Academy for Ads with Google Parners account

Top Contributor
# 2
Top Contributor

Hi Martin,

 

Just contact the general AdWords support team and they will take care of it. Open AdWords, click on the ? in the upper right hand corner and then click on Worldwide Phone Support. Since the migration to Academy for Ads this has been happening to various profiles and support has been versed in correcting it. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Sharing data from Academy for Ads with Google Parners account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi talked more than 45 minutes with Google Adwords support. Unfortunately
the employe don't know why my Academy for Ads account doesn't want to
communicate with my Google Partners account. I will loose my Partner Badge
because of that and my business will be impacted.



Anyone else can help?



Martin Duguay

martinduguay.com
twitter.com/imexlatam

linkedin.com/in/martinduguay

plus.google.com/+MartinDuguay
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
June

Sharing data from Academy for Ads with Google Parners account

Community Manager
# 4
Community Manager

Hello Martin,

 

I have contacted my internal team to look into this. Please stay tuned for an update as we investigate.

 

Thank you for your patience.

 

Warm Regards,

Jessica

 

Sharing data from Academy for Ads with Google Parners account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you Jessica. I will wait your reply. 

Sharing data from Academy for Ads with Google Parners account

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Jessica - I am experiencing the same issue. I have all of my accounts linked to my employer and set to share, however my employer's google partners account shows that I am "not sharing" any certifications. 

Sharing data from Academy for Ads with Google Parners account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi! I am experiencing the same thing with my company.

Sharing data from Academy for Ads with Google Parners account

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I just called AdWords support and they are helping sort this out, looks like something went wrong with an update!

Sharing data from Academy for Ads with Google Parners account

Top Contributor
# 9
Top Contributor

Hi everyone, 

 

Thanks for the update, Tom.

 

Most Google Partners can get their issue sorted by contacting general AdWords support. I have only heard of a few cases out of dozens where they could not resolve it. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Sharing data from Academy for Ads with Google Parners account

Community Manager
# 10
Community Manager
Thanks so much for reaching out. In order for your certification status to show as 'Sharing' in the Google Partners portal, please confirm that you've have completed all criteria for the respective certification.  
 
For example, in order to complete the AdWords Mobile Certificate, you'll need to complete the AdWords Fundamentals achievement as well as the AdWords Mobile Certification exam. Note that AdWords Fundamentals is a required for all AdWords Core certifications.
 
Note that it can take up to 5 days from completion for your Certification Status to show as 'Sharing' in the Google Partners Portal. 
 
If you are still having issues after 5 days of completion, please feel free to reach back out.