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Certification status - No sharing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi ,

   First of all , i sign up for google partner and pass severals exam , but initially I forgot to tick the box to share the info to the affiliate company. So i went back to academy for ads to fix it under my profile and tick sharing in "Share my Academy for Ads account information with my company:" section. But the status just keep saying No sharing , not sure how to fix this problem. Or did I do something wrong?

1 Expert replyverified_user

Certification status - No sharing

Top Contributor
# 2
Top Contributor

Hello @Philips P,

Are you using your company email to link? Can you share a screens shot of the message? Last would be send a soft email to support to get them to look at your system on their side. Q: Who should I contact if I have a question about the Academy for Ads site or any of the training courses? A: If you have questions or run into any issues, just contact us and our team will follow up within 24 hours.


Spencer Wade, AdWords, G+ & WebSearch Platinum Top Contributor
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Certification status - No sharing

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am having the same issue.  I've set the company email to be the same as our company gmail account and checked the box to share partnership.  However, it still says "not sharing" under my affiliated name. 

 

Screen Shot 2018-08-02 at 2.25.00 PM.png

Certification status - No sharing

[ Edited ]
Top Contributor
# 4
Top Contributor

Hello @BigBuzz B,

Try using the company domain email as Company Email and use your gmail for recovery. 

 

Email: The email used for certifications | Company: Company name used for partners | Company email: info@companyname.com

Hope this helps solve your issue.  

Spencer Wade, AdWords, G+ & WebSearch Platinum Top Contributor
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