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Can't change my name on my Google Adwords certificate although it's updated through Gmail activities

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
After receiving my certificate I came to find that the shown name was the username which is not my real name. I started to update my profile and changed my name then saved all the changes, nevertheless, whenever I try to open the certificate from the Google Academy, it still shows that username like I didn't change anything.
 
Please help!
 
Thank you,
Karim
 
 
1 Expert replyverified_user

Can't change my name on my Google Adwords certificate although it's updated through Gmail activities

Top Contributor
# 2
Top Contributor

Hello @Karim Maged,

Since you made the change, maybe give a few days for the system to catch up! If that doesn't work, try emailing support for help. 

Q: Who should I contact if I have a question about the Academy for Ads site or any of the training courses? A: If you have questions or run into any issues, just contact us and our team will follow up within 24 hours.


Spencer Wade, AdWords, G+ & WebSearch Platinum Top Contributor
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