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Redirect a deleted email address?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Ray,


I have a massive problem that Google wont help me with, and I wondered if you could help me please?


Our business account has locked us out!!!!!??  We cannot request a phone call, a postcode or anything to get a verification code.


We already have a page on Google, we have an account, but they have locked it and I cannot verify it until I have a code?


I have a false review on Google and I need to reply to it urgently but I cannot reply until I verify the code, which I cannot, refer to above paragraph.


What can I do please? Google are now completely ignoring us?


Kind regards, Debbie

1 Expert replyverified_user
Marked as Best Answer.
Accepted by James_Clemens (Top Contributor)

Redirect a deleted email address?

Google Small Business Advisor
# 2
Google Small Business Advisor

Hi, Debbie,


So sorry you're having trouble accessing your account. Please visit!forum/apps and post a message there just like you did here (logged into a Google account, it doesn't have to be your G Suite account). One of the support representatives in the forum will reply to you and PM you details on how to regain access to your account.



Ray Sidney-Smith

Google Small Business Advisor (Productivity)