Small Business
2.3K members online now
2.3K members online now
Not sure where to post? Let's talk small business! Be sure to visit each week for the latest Office Hours discussion.
Guide Me
star_border
Reply

How to receive a notice for a negative review before it gets published ?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I there a way to receive the negative review first so i can make my customer happy ?

2 Expert replyverified_user

How to receive a notice for a negative review before it gets published ?

Top Contributor
# 2
Top Contributor

Hi @Nicholas B,

 

No, there is not. 

 

You can work with the customer and then ask them to edit their review, which is the standard way. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

How to receive a notice for a negative review before it gets published ?

Top Contributor Alumni
# 3
Top Contributor Alumni

Not before it is published. You can work with someone who leaves a negative review to satisfy their problem and leave responses to the negative review to reflect your efforts.