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not found when searching in google maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

my business name is: Advanced Pediatric Care

Located: 2532 Oak St, Jacksonville, FL 32204

Tel: (904) 861-1330

https://plus.google.com/+Advancedpedcare/about

http://advancedpedcare.com/

 

Has verified google plus and google my business pages.

 

When I search my business on google as "advanced pediatric care" - I find the site in first page of google. Also when searched as "advanced pediatric care jacksonville" in google maps I am found. The category of my business in google maps is "pediatrician".

 

However when searching for "pediatrician in jacksonville" or "pediatrician in 32204" in google maps I am not found. Similarly when google searching as "pediatrician in jacksonville" or "pediatrician in 32204" I am not found.

 

Please help. 

Thanks.

1 Expert replyverified_user

Re: not found when searching in google maps

Top Contributor
# 2
Top Contributor
Hi harshdangaria,

It does look like there's a problem here.
http://www.screencast.com/t/xfNgQaML3t4
The pin marks where your business is, and there's no red or purple marker, as with the other businesses.

It looks to be peculiar to the category search, no matter which way I come at this, am unable to find your business.

Is this a new listing? Am wondering if this is a case of partially populated data (because it hasn't had enough time to get where it needs to go yet).

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

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Re: not found when searching in google maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,

Thanks for looking into this. The listing has been verified by Google over 2 months ago (post card mailed to the business with PIN number which was used to verify the business).

How can I solve this issue?
Thanks.

Re: not found when searching in google maps

Top Contributor
# 4
Top Contributor
Hi Harsh

The problem seems to be pointing to category as a source of the problem. Try removing all categories (you currently have 4) and then have only one - pediatrician.
Per the guidelines:
"Use as few categories as possible to describe your overall core business from the provided list.
Choose categories that are as specific as possible, but representative of your main business."
https://support.google.com/business/answer/3038177
Give this a week or two to settle and pop back with an update. If nothing has changed, I'll take this to the next level.

One other thing you could do is add the business specialty in the markup on the website.

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

Find me on · · my blog