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listing on google places disapeared

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# 1
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Overnight we have seemed to have been removed from google places for our primary catergory - Physiotherapist.  we have been ranking 1 or 2 in google places for years, now we dont exist for this category, although our other categories are fine (including osteopaths, physical therapists, pilates)

we do have a duplicate listing at onthat i have removed several times but it keeps coming back - ( however our 2 other locations have also had their search results for physio obliterated) it seems that i have been penalised for something however i dont know why.   any guidance would be appreciated. Perhaps i should hand it over to local seo experts??

 

premier sports & Spinal medicine

2 holden street fitzroy north ( melbourne, victoria)

(03) 94817794

https://plus.google.com/b/114106498126012226528/+PremiersportsmedicineAuMelbourne/

 

also

620 high street Thornbury

(03) 9484 5712

https://plus.google.com/b/105290670931945539255/105290670931945539255/

1 Expert replyverified_user

Re: listing on google places disapeared

[ Edited ]
Top Contributor
# 2
Top Contributor

@Damian P

few remarks to the first listing:

 

In fact there are two listings duplicating each other:

the first is "Premier Sports & Spinal Medicine

 and its actually an unverified listing and its only category is osteopath.
 
The other one is  "Premier Sports & Spinal Medicine" and it owns more  categories like 
Physical Therapist
Osteopath
Podiatrist
Pilates Studio
Sports Massage Therapist
Sports Medicine Clinic
 

Searching for "Osteopath fitzroy north VIC" I get you  as below:Screenshot 2016-03-21 at 11.34.44.png

 

Searching for "Physical Therapist near Fitzroy North VIC " I get you also:

 

Screenshot 2016-03-21 at 11.45.00.png

 

I strongly recommend to contact business support to get the unverified duplicate merged with your verified business page.

 

The best way to contact business support:
https://support.google.com/business/contactflow?hl=en

 

 

I forgot providing  my finding about your location in Thornbury:

Searching for "Physical Therapist neat Thornbury VIC" I get it top ranked:

Screenshot 2016-03-21 at 11.51.35.png

 

 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile