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google reviews not published

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Recently I asked my guests to write review about their stay at our apartments. Before that I already had 3 reviews. But nothing happened. One of them told me she left review - she also showed me screen shot of her review, published on her computer, but I couldn't see it. Why is that? 

1. Apartmani Olivera
2. Kragujevačka 45a, Zelenika
3. +381644616078
4. https://plus.google.com/+ApartmanioliveraZelenika

1 Expert replyverified_user

google reviews not published

Top Contributor
# 2
Top Contributor

@Mirjana B

If guests write their reviews through your own WiFi it will considered by Googles anti spam algos as selfpromoting reviews of you and hence filtered.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: google reviews not published

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
No, we are not in the same country. They write reviews from their home,
after their staying with us.

google reviews not published

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Hi Mirjana,

 

Have you seen the support doc outlining the reviews content policies? Google will remove reviews if the content policies aren't followed.

 

Grace