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google my business listing conflict for android display of business name

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

For Stjosephslondon (multi-site hospital and healthcare organization), we have a Tim Hortons kisok located inside our building and they have incorrectly listed their phone number. This is causing issues for the caller display for our Hospital site as its showing "Tim Hortons" instead of "St. Joseph's Hospital" on the called ID for newer android phones (6.0) since its grabbing information from google my business. 

 

I have submitted changes to the Tim Hortons account requesting they update to their legitimate outside phone number but I'm wondering if this will resolve the issue or not.

Danielle