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business is not showing up on Google Maps when searched by keywords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, there is a similar thread on here but it is closed.  My business is on google maps but only shows up when you directly search for it.  When it is searched for by key words (which is court reporter(s) El Paso, Texas. (and various combinations of those words)....  It does not pop up with all the other court reporting firms in the city.

 

i have read through the old thread and have done everything in this help page.

https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/My-business-is-not-showing-up-o...

 

and here is the old thread

https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/My-business-is-not-showing-up-o...

 

any help?

 

business info is below

 

Reporters Ink

 

Wells Fargo Plaza, 221 N Kansas St Ste 1101, El Paso, TX 79901

 

915-544-1515

 

google maps url - https://www.google.com/maps/place/Reporters+Ink/@31.7601534,-106.4881463,17z/data=!4m5!3m4!1s0x86e75...

 

website - http://www.reportersink.net/

 

 

1 Expert replyverified_user

business is not showing up on Google Maps when searched by keywords

Top Contributor
# 2
Top Contributor

Hey @Reporters I

 

When I search "court reporter el paso" I only get one listing in the local results.  The listing I get  has the exact same address as yours.  Google actively filters out listings that are similar so them being listed is what's causing you not to rank.  For more on this topic, read http://searchengineland.com/everything-need-know-googles-possum-algorithm-update-258900


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: business is not showing up on Google Maps when searched by keywords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your reply.  That business is in the same office building as ours but different floor and suite and we are both court reporting firms.  (It is a big office building with 22 floors)

 

I looked in your article but is there any way to not have it filtered out by google since we are not the same businesses.

 

That article is helpful on why we are filtered out but is there any way to fix this?

 

Anyone that works with google can help with this please?

business is not showing up on Google Maps when searched by keywords

Top Contributor
# 4
Top Contributor

Unfortunately Google won't comment on ranking issues or do anything about listings that have been filtered. 

The unfortunate thing is to get unfiltered you generally have to figure out what you can do better than the listing that caused you to be filtered. Essentially you have to "beat them" at Local SEO and then they become filtered and you become unfiltered. Not the best scenario, I know.


Keep in mind there are hundreds of ranking factors so it's rarely just 1 thing you need to do. For example, it definitely does not come down to who has the most reviews. 

I would start by doing some basic SEO practices on your website. Here are a few articles that show you how to do that:

 

https://www.en.advertisercommunity.com/t5/Enhance-Your-Presence/How-do-you-optimize-your-Google-My-B...
https://www.shopify.com/blog/14791057-a-beginners-guide-to-local-seo-for-small-businesses
https://moz.com/blog/how-to-have-a-successful-local-seo-campaign-in-2015
http://radicalmustache.com/ultimate-local-seo-guide/


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

business is not showing up on Google Maps when searched by keywords

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

thank you for your quick reply and help

business is not showing up on Google Maps when searched by keywords

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Is there any help number I can call, Ive been looking for support numbers but have found nothing..

 

 

another question i have is if i were to purchase google adwords would that help at all with unfiltering the google maps listing?

business is not showing up on Google Maps when searched by keywords

Top Contributor
# 7
Top Contributor

You can call Google My Business here.

 

Having an ad through AdWords can get you listed as a paid ad in the maps section but it won't have any impact on your listing's ranking organically (including the filtering). 


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

business is not showing up on Google Maps when searched by keywords

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

thanks again for your help... i appreciate it