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business disappeared on google map

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

Our business does not appear in google search or Google Maps any more. This issue started about 5 days ago. In past members could google " Boost Mobile" while is our general location and our business name would appear in search and google maps. 

Now our business can only be viewed if we zoom in at cross road level. 

last time this happened issue auto corrected in one week. 

Our business is verified. 

I have checked and verified all the key words and and categories. 

 

Any and all assistance is appreciated

 

Regards

2 Expert replyverified_user

Re: business disappeared on google map

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Business name
Boost Mobile Store by Wireless Plus 1
12063 Beamer Rd, Houston TX 77089

Re: business disappeared on google map

Top Contributor
# 3
Top Contributor
the ony hint from my end is the name."Boost Mobile Store by Wireless Plus 1"
It seems not in compliance with Googles Guidelines.
This violation can affect your ranking
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: business disappeared on google map

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I am not sure why would this name not be in compliance. Any suggestions would be appreciated.

Re: business disappeared on google map

Top Contributor
# 5
Top Contributor
Mohammed,

You guys are simply listed as "Boost Mobile" on Google so I don't think it has to do with the name (Your listing: https://www.google.com/maps/place/Boost+Mobile/@29.592971,-95.222183,15z/data=!4m5!3m4!1s0x0:0xdbec8...).

You are currently linking to a domain that is a redirect and not indexed on Google. This is probably hurting your ranking. I would switch the website you link to from https://www.boostmobile.com to www.boostmobile.com

I would also fix it so that the https and non https go to the same place. The way you have it set up right now is a bit disastrous for SEO. You need to pick a version and have all other versions redirect to it. See this article for more details: https://ahrefs.com/blog/ssl/

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: business disappeared on google map

Top Contributor
# 6
Top Contributor
I wrote: "it seems to me" - means: it could be - but I'm not quite sure.
How appears the business and the shop to the customers?
Do you have any photo of a signage of the shop showing it as "Boost Mobile Store by Wireless Plus 1"
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: business disappeared on google map

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Joy,
Thanks for your response and suggestion.
After modifying URL and awaiting few days our business still not appering when searching for Boost Mobile. This was not the case about 3 weeks ago.

Re: business disappeared on google map

Top Contributor
# 8
Top Contributor
There have been a crazy amount of changes to your listing in the month of July so it's hard to figure out which one caused the drop in ranking.

The first thing that I noticed that's not good is that you share a phone # with another verified listing: https://www.google.com/mapmaker?gw=39&fid=0x864099ffea004d9f:0x2cfdb83c451a8d96

The second thing is that you have some very odd categories for your business type. Why are you listed as a notary public?

Another major change I noticed is your listing used to link to http://www.mywirelessplus.com/ and now links to www.boostmobile.com. Not sure which is better but that change was made on July 20th.

Also "Boost Mobile Store by Wireless Plus" is not how you should be listing yourself. Your business name should be just "Wireless Plus", like you have it on Facebook and Yelp. It's also what's listed on your sign as you can see via Street View.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: business disappeared on google map

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I always had Google listing as Boost Mobile by Wireless plus and yes number is also published by money gram because i provide money gram service.
In July i made a lot of changes trying to figure out on what happened and why my ranking dropped.