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Wrong phone number displayed.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The wrong phone number is displayed on my company map listing. We have received complaints from patients and this has prevented customers and potential customers from receiving vital medical help. I've made edit suggestions and attempts to register the company. I do not think it went through correctly. During one attempt I was notified that they would mail me a verification letter in a week or two. I do not understand how they got the wrong number listed and this is a long time to wait to correct information that could be harmful to our business and the patients we care for. Is there a number I call can to fix this in a more expedient manner? I am the Director of our facility. The owner has been notified and he is expecting me to resolve this ASAP.  Thank you for your help with this matter.

 

Wrong phone number displayed.

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

hi @Matthias B

 

Maybe this will help:

 

1. Report an error on the map: https://support.google.com/maps/answer/3094088

 

2. Edit your business listing on Google: https://support.google.com/business/answer/3039617?ctx=report_error

 

Let me know if this helps.

 

Thanks,

Aslam