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Wrong Business showing when googling my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our business page is relatively new but has shown up when just googling 'Belper Community Cottage' for the past month or so. Now when I google 'Belper Community Cottage', the Google my Business page for Strutts Belper comes up. Our page only shows up if you google Belper Cottage Project, which was our old name, or Belper Community Cottage with our full address.

 

Here's our Google+ URL: https://plus.google.com/105336274141846162169/about?gmbpt=true&hl=en-GB&_ga=1.189176483.921060331.14...

 

Can anyone give me any insights as to why this has changed?

 

 

 

2 Expert replyverified_user
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Marked as Best Answer.
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Accepted by topic author Jackie C
April 2016

Re: Wrong Business showing when googling my business

Top Contributor
# 4
Top Contributor

@Jackie C

 

It seems the matter is now fixed

Neither Google nor me can today replicate getting Strutts Belper if searching for "Belper Community Cottage".
Can you please double check it on you end?

Thanks

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Wrong Business showing when googling my business

Top Contributor
# 2
Top Contributor

Hi @Jackie C

 

As with any algo it relies on signals and the change may only be filtering through now.

 

Some recommendations to reinforce these signals:

 

Add the address to a Footer on the website

 

Belper Community Cottage

 

16 Chapel Street
Belper
Derbyshire
DE56 1AR.

 

And add a link to your Business Page : View on Google

 

I would certainly embed a Map on your Contact Page:

 

<iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2399.88857471251!2d-1.4871466841737313!3d53.02236597991237!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4879f3471533fd95%3A0x81051b0858a18a1d!2sBelper+Community+Cottage!5e0!3m2!1sen!2suk!4v1457956617010" width="600" height="450" frameborder="0" style="border:0" allowfullscreen></iframe>

This should be enough to correct it.

 

 

 



Tim Capper, Google My Business Top Contributor
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Re: Wrong Business showing when googling my business

[ Edited ]
Top Contributor
# 3
Top Contributor

 @Jackie C

 

Unfrotunately I can't give you any insightes about the "why it happens"

 

But I have strange additional information:

At first:

I'm in Germany and doing a search for 'Belper Community Cottage' with the German GoogleSeach UI and  www.google.de I get your cottage as below:

Screenshot 2016-03-14 at 12.54.49.png

 

However doing the same search using www.google.co.uk I get the other result as you seem getting it:

Screenshot 2016-03-14 at 12.57.29.png

I will escalate this discrepancy to Google

for my own reference only:  discrepancy using google.co.uk versus google.de

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author Jackie C
April 2016

Re: Wrong Business showing when googling my business

Top Contributor
# 4
Top Contributor

@Jackie C

 

It seems the matter is now fixed

Neither Google nor me can today replicate getting Strutts Belper if searching for "Belper Community Cottage".
Can you please double check it on you end?

Thanks

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong Business showing when googling my business

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi,

I've checked it on our end and it seems to have resolved itself. Thanks for your help!

Re: Wrong Business showing when googling my business

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks very much for your suggestions, they're very helpful. I'll be sure to implement these as soon as I can.