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Why was my review removed?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I received my best review ever from a client on 9/21/17. Google emailed me and I read it quickly while out with my family for dinner. I was just making time today to respond to that gem of a review and it's gone. What happened to my review??? Google has done this to me before with a new client that created a login for the sole purpose to write me a review. I have reached back out to Josh to see if this was a new account, but what the heck google??? I want this one back...Capture.JPG