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Website URL in GMB listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I seem to be having trouble adding my site's URL to my Google My Business page. It's a fairly basic edit, but for some reason when I update the URL, I keep getting the message "We have updated your business information based on user reports and our data", which results in a blank field.

The business page is ABC Chem-Dry and my G+ page is https://plus.google.com/116761012746135668600. The page is verified, my new site is live but I can't figure out why the URL continues to be rejected. Can someone please help me?

1. ABC Chem-Dry
2. 107 Pennsylvania Ave Syracuse, NY 13208
3. (315) 414-0000
4. https://plus.google.com/116761012746135668600

1 Expert replyverified_user

Re: Website URL in GMB listing

Top Contributor
# 2
Top Contributor

seems you forgot mentioning the website you are trying to add to the business listing to no avail.

Therefore I can't advise yet

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL in GMB listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the quick response, Helmut. I've tried to respond 3 times with the appropriate URL but for some reason my replies aren't visible.

Re: Website URL in GMB listing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I believe the presence of a URL in my response may be flagged as spam or promotional?

Re: Website URL in GMB listing

Top Contributor
# 5
Top Contributor

Yes this might well happen too.

 

Send me the URL via my special contact form:

You can contact me offline the forum through this form after reading it's disclaimer:
http://goo.gl/ornqS8

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL in GMB listing

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi guys

 

Im also having the same problem, tried a number of times to input the URL but it keeps getting cleared with the same message

 

Regards

Dave

Re: Website URL in GMB listing

[ Edited ]
Top Contributor
# 7
Top Contributor

@Dan A

 

 

I got the website URL in question as carpetcleaningsyracuse-dot-com

so far so good.

 

I checked it and figured out the version of

https:// followed by carpetcleaningsyracuse-dot-com gives an error like below:

Screenshot 2016-07-20 at 16.43.03.png

 

 

while the unsafe version http:// followed by carpetcleaningsyracuse-dot-com works on my end.

But I know from experience and other similar cases like yours GoogleMyBusiess doesn't allow using websites enforcing users using them in unsave modus only.

My only recommendation to get this issue solved: 

contact your website develepper and its his responsibility to enable the https-modus for your website 

https://carpetcleaningsyracuse.com

 

carpetcleaningsyracuse.com

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL in GMB listing

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thank you so much, I will fix the problem with the site and report back!

Re: Website URL in GMB listing

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
We've resolved the HTTPS issue with the URL as outlined above. However, GMB is still automatically updating/removing the URL when I add the HTTPS version. Do you know if there's something else I'm missing?

Re: Website URL in GMB listing

Top Contributor
# 10
Top Contributor
yes the https issue is resolved.
But there is now an other one:
A redirecting matter:

https://www.carpetcleaningsyracuse.com
301 Moved Permanently
https://carpetcleaningsyracuse.com/
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile