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Website URL always removed from Google My Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am trying to add my website URL to the contact information section of My Business, upon doing so I am given the message: "Recent edits you made aren't live yet on Google. Your edits may be reviewed for quality before being publish" if I then refresh it or go to My Business page I am then told "We have updated your business information based on user reports and our data" in which my URL is instantly removed from the contact information. 

 

The full business name is: Flintlock Creative

& the URL is: http://www.flintlockcreative.co.uk/

 

Here is the Google Maps listing: https://www.google.co.uk/maps/place/Flintlock+Creative/@52.9930609,-1.1685787,17z/data=!3m1!4b1!4m5!...

 

Hoping somebody can help me out with this, any assistance is much appreciated.

2 Expert replyverified_user

Re: Website URL always removed from Google My Business

Top Contributor
# 2
Top Contributor
Probably because the last time they crawled it, it was a parked domain:

http://webcache.googleusercontent.com/search?q=cache:QMH7bh1v_0IJ:www.flintlockcreative.co.uk/&num=1...
https://www.google.com/search?q=site%3Awww.flintlockcreative.co.uk

I would suggest setting up a Search Console account and making sure Google can properly crawl your website first.

Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
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Re: Website URL always removed from Google My Business

Top Contributor
# 3
Top Contributor

@Flintlock C

 

This is one of the very rare case where I believe being justified to contradict @JoyHawkins

I have a very different opinion:

 

Try getting on Chrome this secured link to the website:

https://www.flintlockcreative.co.uk

Guessing you will fail like I did:

Screenshot 2016-07-05 at 18.00.08.png

 

Its btw not the first website I encountered  being not accepted by GoogleMyBusiness and MapMaker with this "bad nature" to open in unsafe mode only. 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL always removed from Google My Business

Top Contributor
# 4
Top Contributor
Great observation Helmut. I do think that's definitely the issue. Even more reason why you need Search Console set up to help troubleshoot these errors.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Website URL always removed from Google My Business

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi,

 

Thank you for the responses @JoyHawkins & @Helmut Geissler. I have set up on search console and the URL and linked pages are submitted for index, although Google has not yet processed my site. Is this likely to solve the 'unsafe' issue or am going about this wrong? Not sure if there is more I need to do.

Re: Website URL always removed from Google My Business

Top Contributor
# 6
Top Contributor
Yeah you need to resolve that with your hosting company or developer.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Website URL always removed from Google My Business

Top Contributor
# 7
Top Contributor

I predict you  @Flintlock C

 

as long as your website developer doesn't fix the "unsave" issue in the coding of the website GoogleMyBusiness nor MapMaker won't accept the website.

 

Means: anyone must be able to access your website via this link https://www.flintlockcreative.co.uk

Once this is possible I predict you GMB and MM will accept the page.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL always removed from Google My Business

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

@JoyHawkins & @Helmut Geissler, But that 'unsafe' mode has to do with the website not having an SSL certificate. If I test it with my hosting companies default SSL enabled URL which is https://flintlockcreative.worldsecuresystems.com then it works and does not show the unsafe notification. 

 

Your implying the only way to fix it would be to get rid of this message and to do so would mean buying an SSL certificate. But I've been looking and there are many businesses on Google My Businesses and maps with websites that do not have SSL certificates and there https version do not work either...

 

 

Re: Website URL always removed from Google My Business

Top Contributor
# 9
Top Contributor
Regarding the Chrome security error, I would suggest you post on the Webmaster Central forum. We here know a lot about GMB but honestly when it comes to this type of problem I'd defer you to those experts: https://productforums.google.com/forum/#!forum/webmasters

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Website URL always removed from Google My Business

Top Contributor
# 10
Top Contributor

@Flintlock C 

and FYI & @JoyHawkins

 

You flintlock are free to use  https://flintlockcreative.worldsecuresystems.com on your GMB page. This will be accepted as I checked with one of my own GMB pages.

But https://www.flintlockcreative.co.uk won't accepted.

 

I'm not going to figure out the role of SSL as the only reason for not getting the page https://www.flintlockcreative.co.uk  accepted  - maybe there are other reasons too

 

But I can tell you this isn't the first page with exactly this effect

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile