AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
5.3K members online now
5.3K members online now
Take your business to the next level.
Guide Me
star_border
Reply

Updated URLs in Google+ and YouTube

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Rices's Landscapes

1651 55th St NE
Canton OH 44721
330-915-3117

Google Map URL

 

Our client has recently changed their business name from "Rice's Nursery" to "Rice's Landscapes". We added structured data to our website to show more features in the Knowledge Graph card; however, this markup hasn't shown in over 3 weeks. We're assuming that this is due to the custom URLs for Google+ and YouTube are not the same name as the business. Is there a way to update these URLs to align with the company's new branding/name? 

Re: Updated URLs in Google+ and YouTube

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Alyssa B both Google+ and YouTube allow the current custom URL to be removed, and - if eligible - a new Custom URL to be claimed.

 

Google+: https://support.google.com/plus/answer/2676340

YouTube: https://support.google.com/youtube/answer/2657968

 

However, I believe that option is unfortunately not available if the Google+ and YouTube Brand Account was originally created through Google My Business. 

 

Hopefully the experts here can say whether the custom URL makes a difference in what displays on the Knowledge Graph card. I would think it shouldn't make a difference, but that isn't my area of expertise.