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Star Rating isn't updating

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We received one 1 star rating. We have since received seven 5 star ratings, and yet my star rating is not updating at all so it appears that I have eight 1 star ratings. I have seen that it has been an issue with others. How can I get this fixed, or who do I reach out to in order to have it updated.

1 Expert replyverified_user

Re: Star Rating isn't updating

Top Contributor
# 2
Top Contributor

Hi @Bill V

 

Can you please provide the URL to your listing please.



Tim Capper, Google My Business Top Contributor
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Star Rating isn't updating

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your response.  I guess it just took a little longer than I thought it would. It has been fixed.