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Social Profiles not showing in Google My Business Knowledge Panel

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Law Offices of Hugh Green

100 Public Square, Lebanon, TN 37087

615-444-5555

Google Maps URL: https://www.google.com/maps?cid=7210215931568847282&_ga=1.140733617.2043532341.1489526719

Google Plus: https://plus.google.com/103495963015572635748

Website: www.hughgreen.com

 

We have followed all instructions to have our social profiles show in search results.

 

1. We followed insructions here: social profile in search results

2. We called Google My Business to ensure there were no problems with our structured data

3. We verified all sameAs links are accurate.

4. We have waited more than 1 month.

5. We have verified (we receive 0 errors and 0 warnings) with your structured data verification tool: https://search.google.com/structured-data/testing-tool.

6. We have used the "feedback" link at the base of the Google My Business Knowledge panel and included the words "social profile" per your instructions on the aforementioned link.

7. We have spoken with your AdWords team to discuss paid options to correct this problem, but they indicate there are no paid options for Google My Business.

 

Please help us.

 

-Trent

Social Profiles not showing in Google My Business Knowledge Panel

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Change your website address on Facebook from www.hughgreen.com to hughgreen.com

I hope this will help.

Social Profiles not showing in Google My Business Knowledge Panel

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We updated the facebook link but it has not made any difference.

 

Any other ideas?