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Small Thanks Error "this business isn't supported at this time"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Since Google introduced SmallThanks, I've had access to our posters Google would create from our reviews. I went today, and I get an error that reads "Sorry, this business isn't supported at this time". I've done this before, why is it not supported now? My business is:

Atlanta School of Photography

1135 Sheridan Rd Ne Atlanta, GA 30324

404-996-6978

www.atlschoolofphoto.com

1 Expert replyverified_user

Small Thanks Error "this business isn't supported at this time"

Top Contributor
# 2
Top Contributor

Hi @Atlanta School O

 

I'm not sure why  right now the smallthanks website doesn work anymorefor your business.

But  there  is (h/t   @Ilan) a nice &  better tool  emulating smallthanksand  giving  the same results:

goto http://gmb.reviewsmaker.com/# and then click the red tab/button "DECODE PLACE ID" 

 

Now enter  the below GMaps  URL  https://goo.gl/maps/yqxQodby5cL2  and  click the  blue button "DECODE PLACE ID" 

and let the tool do its job -10 -20 seconds or bit more.

Now scroll  down and you  will get  all  the missed  stuff of  smallthanks.

 

Can  get it  btw also listed  via this  zip file downloading link:

https://gweb-acc-gybo-many-thanks-prod-render-data.storage.googleapis.com/ChIJb9Q_RXQG9YgRIUTA03Tnlf...

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Small Thanks Error "this business isn't supported at this time"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks, Helmut! Does it only create one review poster? 

Small Thanks Error "this business isn't supported at this time"

Top Contributor
# 4
Top Contributor

@Atlanta School O

yes 

as far as  I know - even the  original "SmallThanks" page  from Google will create  one poster only (we have  toprint  several postersfrom thecreated one) 

Apparently  we  can't even decide basedon what  review poster  gets created.

   @Ilan P :do you have any  other  insights regarding this  point?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Small Thanks Error "this business isn't supported at this time"

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

After I did this and decoded my ID all of the pictures show up as null and no link to the video.

Small Thanks Error "this business isn't supported at this time"

Top Contributor
# 6
Top Contributor

@David G

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need. 
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 


I also doubt you are asking about "Small Thanks" as  this  feature doesn't provide any  videosat  all -at least not in it's versions known to me.

 

Anyway - Please start your own thread

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile