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Setting preferred photo on Google My Business

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are trying to select the preferred photo on Google My Business by following the steps on the HC: https://support.google.com/business/answer/6103862?hl=en However, the three dot menu icon doesn't seem to be available on the "manage photos" section. The icon appears and disappears from the page once it is fully loaded. We tried using different laptops, browsers and incognito. Any help would be appreciated. Thanks!

 

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