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Round 2: Business Listing Reviews Disappeared

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Josiesque Designs
2. 1210 W 5th St, Austin, TX 78703
3. (512) 295-6816
4. https://plus.google.com/+JosiesqueDesignsBuda/videos

 

Hello all!

 

I'm hoping we can get some assistance or answers with our problem. After adjusting the address for our Google My Business listing it was completely removed from Google searches. In the back-end, it showed that it needed to be re-verified. After completing the verification process it's back in Google searches but all of our reviews (10+) are completely missing! Is there any way to get our reviews back?

1 Expert replyverified_user

Re: Round 2: Business Listing Reviews Disappeared

Top Contributor
# 2
Top Contributor

what was your old address?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Round 2: Business Listing Reviews Disappeared

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello Helmut!

Thank you for your time, sorry for the delay in response. Nothing actually changed. We made an attempt to add a suite number but after clicking save nothing changed and weeks later the listing completely disappeared.

Re: Round 2: Business Listing Reviews Disappeared

Top Contributor
# 4
Top Contributor

I took a look onto your business listing on MapMaker: "Josiesque Designs"

 

There are several tries recorded where users are reporting your business at this address as Spam and not existent.

Please take your self a closer look on the history of the  MapMaker: "Josiesque Designs"

 

Wondering btw why the listing eciste since May 2016 only.

Seems the reveiws are gone during all the steps form Google to deal the supposed and reported SPAM of your biz

 

Frankly said: I can't help further

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile