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Reviews in GMB admin don't match Google Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The reviews in my GMB admin don't pull in all the reviews from our maps listing. When we filter for one-star reviews, there are several on the maps listing, but only 3 in the GMB admin. Upon further investigation, it looks like the GMB admin won't pull in anything beyond June 20 even though the review count in GMB admin is the same as the Google maps listing (424 as of today).

 

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Re: Reviews in GMB admin don't match Google Maps

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I've also confirmed this is affecting our reviews through the iOS app.

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