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Review from a client not appearing on my G+ Business Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I had a client post a review for my business.  It shows up on his end but doesn't appear publicly.  It's not a spam review, it's genuine.  I'm not sure where it went.

 

J.F. Web Development

 

 

JF Web Development Screenshot.png

1 Expert replyverified_user

Review from a client not appearing on my G+ Business Page

Top Contributor
# 2
Top Contributor

Hi Jim

 

There are many reasons why Google may have removed a review. In your client's case it may well be because they've included your full business name (including the full stops) in their review. This can cause a review to be filtered out. 

 

Ask them to re-write the review without those full stops and see if that helps at all.


Priya Chandra, Google My Business Top Contributor
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