Review and stars suddenly missing from google Knowledge Panel and Google Map on some search keyword[ Edited ]
July - last edited July
Recently, the stars & all reviews stopped showing on the knowledge graph and Google Map. I Googled around but couldn't find any explanation or fix. The business was registered a few years ago with about 20 reviews which all used to be shown. Please note that I can see all of them in the Google Business admin area. The only thing which 'changed' recently was the addition of a new business listing for the same company which opened a new store in another location.
Any help would be well appreciated! Please see below a link to Gmap and Search result.
Google Map link: