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Re: remove review and reviewer

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Margaret!

 

I am in a similar situation with a false review for my business that is not accurate or ture and I am trying to get it removed. What do I need to do? Thank you in advance and I look forward to hearing back from you.

 

Thanks,

 

Mason Child

1 Expert replyverified_user

Re: remove review and reviewer

Top Contributor
# 2
Top Contributor

Hi @Mason C

Unless the review violates Google's guidelines, it will remain. Google does not arbitrate the truth or falseness of reviews.

 

Unless the reviewer has demonstrated behaviour that violates Google's guidelines, the review will remain on the profile.

 

 

Without your information, I'm afraid I cannot investigate further.  Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google Maps URL to the biz
5. Website address (if applicable)


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Margaret O · Google My Business Top Contributor

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