My Business
1.8K members online now
1.8K members online now
Take your business to the next level.
Guide Me
star_border
Reply

Rating not accurate

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I currently have several 5 star ratings on my Places listing for Accolade Law in Las Vegas. I have no other ratings. It would seem that I should have a 5.0. Instead, Google lists my rating as 4.9. Is there any way to have this corrected to reflect the actual average of my ratings, 5.0?

Thanks,

Rob

1 Expert replyverified_user

Re: Rating not accurate

Top Contributor
# 2
Top Contributor
Rob,

This isn't something that can be corrected. This article explains why this happens: http://localu.org/blog/google-show-4-8-rating-5-star-reviews/

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual