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Old Google listing-page still popping up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My issue is somewhat complicated. Our business is in the same location but the name has changed. When I type my name the old listing shows up 

 

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=drs%20pitman%20ntounis

 

This old webpage has already been deleted but still shows up!!

 

instead of the new one:

 

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=synergy+periodontics+fr...

 

What can I do to prevent the old listing popping up on the side?

thanks!

1 Expert replyverified_user

Re: Old Google listing-page still popping up

Top Contributor
# 2
Top Contributor

both of your links lead my to business listings wit different names but at the same address and with the same phone number and website linked

 

one is "Synergy Periodontics & Implants" the other one is "Drs. Pitman, Ntounis & Mcgrail. Periodontics and Dental Implants"

Are you managing "Synergy Periodontics & Implants" in your  dashboard?

The other listing is apparently an unverified listing.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Old Google listing-page still popping up

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for the reply! I do manage the Synergy listing indeed... Why does
the old one still popping up and can I remove it?

thanks!

 

<edited by a Community Manager as noted below>
 
NOTE: This post has been edited by a Community Manager - per Community Guidelines - in order to remove contact information which was most likely due to an email or mobile footer. This is done in order to protect account security and/or privacy. Please be sure to remove this information in future replies. Thank you for your understanding.

Re: Old Google listing-page still popping up

[ Edited ]
Top Contributor
# 4
Top Contributor

@Thanos D

 

as the page owner of  Synergy listing you should contact business support asking them to remove (or merge with your own page) the unverified page.

 

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/IL2Qmf
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile