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OLD REVIEWS APPEARS ON TOP THREE

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I would like to remove a review which is over 2 years old and is appearing as top 3 reviews when you google my business. 

 

In the last year we have had 80 reviews, only 4 of these reviews were under 3 stars. 

Negative reviews in the last year (under 3 stars) were NOT 1 out of 3, BUT 1 out of 20. 

We also have changed staff many times in the last two years, therefore this review (which is two years old) is really irrelevant. 

How do we go about getting it removed from this snapshot top three reviews? 

THanks for your help.Screen Shot 2017-10-23 at 11.37.23.pngScreen Shot 2017-10-23 at 11.38.01.png