AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
4.2K members online now
4.2K members online now
Take your business to the next level.
Guide Me

Not visible on Maps from other accounts ( Verified )

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear community,

I have verified my business for quite a while now, and I just don't seem to show up on the maps when not on my account while the next door clothes shop does.

Business name: Clear Skin Care

address: 209/14 Moo1 ThongSala, Koh Phangan, Thailand.

Current phone number: 0930803056

Maps url,99.9904339,19z


When on my acccount you can see the business normally showing up on the map automatically.Here it's visible.jpg

However, when on no account or on someone else's account it will not show up at all.
ONLY when you type the full name Clear Skin Care. 

Where is Clear SKin care.jpg

What can I do to improve this?

Many thanks in advance.





1 Expert replyverified_user

Re: Not visible on Maps from other accounts ( Verified )

Top Contributor
# 2
Top Contributor

Hi @Dennis d,

You are referring to Place Labels.

It is Google Local algorithms that choose what business listings are shown as Place Labels on Maps and at which zoom levels.

The Place Label is always shown when logged in with the account that owns the business listing, but for everybody else, it is up to the algorithms to decide if the Place Label is shown or not.

Verifying the business in GMB might help but does not guarantee that it would display on Maps.

treebles, Google My Business Top Contributor